Advice and Guidance Support Level 3

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National Vocational Qualification in Advice and Guidance Support
Level 3 Units and Unit Options

The NVQ consists of both mandatory and optional units.
To achieve the qualification, learners must achieve a total of six units, three mandatory and three optional.

Mandatory Units:

• Establish communication with clients for advice and guidance
• Support clients to make use of the advice and guidance service
• Review own contribution to the service

Optional Units (3 of the following 13):

• Develop interactions with advice and guidance clients
• Interact with clients using a range of media
• Assist advice and guidance clients to decide on a course of action
• Prepare clients through advice and guidance for the implementation of a course of action
• Assist clients through advice and guidance to review their achievement of a course of action
• Negotiate on behalf of advice and guidance clients
• Liaise with other services
• Enable advice and guidance clients to access referral opportunities
• Provide and maintain information materials for use in the service
• Facilitate learning in groups
• Ensure your own actions reduce risks to health and safety.
• Ensure your actions contribute to a positive and safe working environment
• Enable learning through demonstrations and instruction