Cleaning and Support Level 2

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National Vocational Qualification in Cleaning and Support
Level 2 Units and Unit Options

The NVQ consists of both mandatory and optional units.
To achieve the full qualification learners must achieve six units in total, two mandatory and four optional.

Mandatory Units:

• Make sure your own actions reduce risks to health and safety
• Communicate effectively with customers and others

Optional Units (choose 4 of the following 19)
NOTE – 1 unit must be chosen from Group A and 3 units must be chosen from Group B:

Group A (choose 1)

• Work as a team and develop yourself
• Work alone and develop yourself

Group B (choose 3)

• Clean and maintain internal surfaces and areas
• Clean and maintain external surfaces and areas
• Deal with routine waste
• Clean washrooms and replenish supplies
• Clean high risk areas
• Clean confined spaces
• Clean food areas
• Deep clean equipment and surfaces
• Clean, maintain and protect hard floors
• Clean and maintain soft floors and furnishings
• Clean glazed surfaces and facades
• Deal with non-routine waste
• Carry out maintenance and minor repairs
• Perform street cleansing manually
• Perform street cleansing by machine
• Work safely at heights
• Use a water-fed pole system to clean windows and facades