The NVQ consists of both mandatory and optional units.
To achieve the full qualification learners must achieve seven units in total, four mandatory and three optional.
Mandatory Units:
Optional Units (choose 3 of the following 5):
The service delivered by Zodiac Training has been fantastic. Zodiac has provided courses for many of our employees over the past nine years and we will certainly continue to work with them in the future. I have levels two and three in NVQ customer service and administration so I know how valuable these courses are to my members of staff.
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