Management Level 4

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National Vocational Qualification in Management
Level 4 Units and Unit Options

The NVQ consists of both mandatory and optional units.
To achieve the full qualification learners must achieve eight units in total, five mandatory and three optional.

Mandatory Units:

• Develop and implement operational plans for your area of responsibility
  
• Encourage innovation in your area of responsibility
• Develop productive working relationships with colleagues and stakeholders
• Ensure health and safety requirements are met in your area of responsibility
• Manage business processes

Optional Units (choose 3 of the following 17):

• Manage your own resources and professional development
• Develop your personal networks
• Provide leadership in your area of responsibility
• Ensure compliance with legal, regulatory, ethical and social requirements
• Promote equality of opportunity and diversity in your area of responsibility
• Lead change
• Plan change
• Implement change
• Recruit, select and keep colleagues
• Allocate and monitor the progress and quality of work in your area of responsibility
• Provide learning opportunities for colleagues
• Manage finance for your area of responsibility
• Manage a project
• Manage a programme of complementary projects
• Work with others to improve customer service
• Build your organisations understanding of its market and customers
• Manage the achievement of customer satisfaction