Retail Operations

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Retail Operations
Level 2

There are a wide-range of retail businesses and an equally wide-range of careers within those businesses. To ensure that you are delivering a retail experience that keeps your customers coming back time and time again, we offer an extremely flexible qualification in Retail Operations, available at NVQ Level 2 and Apprenticeship, both of which are suitable for workers in any type of retail environment, from independent shops to national chains and large superstores.

The work-based qualification is built on national standards designed by industry experts that encompass best practice as well as legislative requirements and is delivered in a tailored way to meet individual learner and business needs.

NVQ Level 2

The level 2 qualification in Retail Operations is in-line with industry needs and presents an opportunity for individuals to progress to becoming Team Leaders or Supervisors. This NVQ is designed for those who are involved in stock storage and order processing, preparing products for sale, merchandising and selling goods, customer service, goods movement, hygiene or a combination of these areas. Within your job role you need to be able to show that you can carry out a range of work activities in a variety of contexts. Some of these activities will need to be complex or non-routine tasks that may be carried out when you work as part of a team. In addition you need to show that you can take responsibility for your own work and work by yourself when needed.

Apprenticeship
The Apprenticeship qualification consists of the following elements:

• Key Skills – Application of Number Level 1, Communication Level 1
• Technical Certificate in Retail Operations Level 2
• Employment Rights and Responsibilities
• NVQ Level 2 – see above

To make an enquiry about a course, please complete the Course Enquiry Form

Benefits to Learner
Gain a nationally recognised qualification
High quality training specific to Retail
Improved career prospects
Improved Basic Skills and Key skills

Benefits to Employer
Increased staff retention
Better skilled staff
Higher quality training specific to Retail
Increased productivity and profitability

Funding is available in most cases.
Full commercial rates: NVQ Level 2 – £1090