The NVQ consists of both mandatory and optional units.
To achieve the full qualification learners must achieve six units in total, four mandatory and two optional.
Mandatory Units:
Optional Units (choose 2 of the following 7):
In our industry we spend a lot of time dealing with the general public so it is essential that our employees are fully trained and well prepared. Since working with Zodiac I have noticed a continued improvement in the hotel’s level of customer service.
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