Business Administration Level 3

National Vocational Qualification in Business Administration
Level 3 Units and Unit Options

The NVQ consists of both mandatory and optional units.
To achieve the full qualification learners must achieve six units in total, two mandatory and four optional.

Mandatory Units:

  • Carry out your responsibilities at work
  • Work within your business environment

Optional Units (choose 4 of the following 31)
NOTE – a minimum of 3 optional units must be chosen from Group B:

Group A

  • Ensure your own actions reduce risks to health and safety
  • Manage diary systems
  • Organise business travel and accommodation
  • Use IT systems 2
  • Use IT to exchange information 2
  • Database software 2
  • Presentation software 2
  • Specialist or bespoke software 2
  • Prepare text from notes

Group B

  • Supervise an office facility
  • Procure products and services
  • Manage and evaluate customer relations
  • Managing the payroll function
  • Completing year-end procedures
  • Monitor information systems
  • Plan and run projects
  • Research, analyse and report information
  • Plan, organise and support meetings
  • Make a presentation
  • Organise and coordinate events
  • Word processing software 3
  • Spreadsheet software 3
  • Website software 2
  • Artwork and imaging software 2
  • Design and produce documents
  • Plan and implement innovation and change
  • Develop productive working relationships with colleagues
  • Provide leadership for your team
  • Prepare text from shorthand
  • Prepare text from recorded audio instruction
  • Provide administrative support in schools

People we have worked with

Zodiac Training have helped me and the business a lot. When I started the company I had drive and I had ambition but I didn’t have the people skills, the management skills or the skills I needed to deal with some of the paperwork – Zodiac Training have given me those skills. Their training has definitely helped me to get where I am today, 100%. — Tony Earnshaw, MD UK Commercial Cleaning Services and successful Dragon’s Den Entrepreneur

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Contact us

Zodiac Training
The Learning Centre,
The Avenues,
Team Valley,
Gateshead,
NE11 0NJ

0845 330 8184