Business Administration Level 3

National Vocational Qualification in Business Administration
Level 3 Units and Unit Options

The NVQ consists of both mandatory and optional units.
To achieve the full qualification learners must achieve six units in total, two mandatory and four optional.

Mandatory Units:

  • Carry out your responsibilities at work
  • Work within your business environment

Optional Units (choose 4 of the following 31)
NOTE – a minimum of 3 optional units must be chosen from Group B:

Group A

  • Ensure your own actions reduce risks to health and safety
  • Manage diary systems
  • Organise business travel and accommodation
  • Use IT systems 2
  • Use IT to exchange information 2
  • Database software 2
  • Presentation software 2
  • Specialist or bespoke software 2
  • Prepare text from notes

Group B

  • Supervise an office facility
  • Procure products and services
  • Manage and evaluate customer relations
  • Managing the payroll function
  • Completing year-end procedures
  • Monitor information systems
  • Plan and run projects
  • Research, analyse and report information
  • Plan, organise and support meetings
  • Make a presentation
  • Organise and coordinate events
  • Word processing software 3
  • Spreadsheet software 3
  • Website software 2
  • Artwork and imaging software 2
  • Design and produce documents
  • Plan and implement innovation and change
  • Develop productive working relationships with colleagues
  • Provide leadership for your team
  • Prepare text from shorthand
  • Prepare text from recorded audio instruction
  • Provide administrative support in schools

People we have worked with

I have enjoyed completing this NVQ certificate. It is a long time since I was at school and sat exams and I feel this way of learning on the job is very beneficial, it made me think about everything I do daily and putting it into different modules really defines the job I do.I would highly recommend anyone who is considering taking on this type of learning to go for it, as it gives you confidence in your abilities. — Julie Gosney, Business Administration Level 3 Learner

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Contact us

Zodiac Training
The Learning Centre,
The Avenues,
Team Valley,
Gateshead,
NE11 0NJ

0845 330 8184