Assertiveness Workshop

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Overview:
This workshop is designed to provide delegates with a clear understanding of what is meant by assertive behaviour, the benefits of developing assertive behaviour and the key assertive techniques that are effective to achieving desirable outcomes through assertive discussion and negotiations.

Learning Outcomes:

• Understand what is meant by assertive behaviour
• Identify the difference between assertive, submissive and aggressive behaviour
• Understand the benefits to behaving in a more assertive way
• Make use of effective techniques when dealing more assertively with others
• Understand useful strategies for dealing with difficult situations

Workshop content:

What is assertiveness (definition)?

• Syndicate group discussion-led exercise
• Feedback and full group debate

Importance of assertiveness:

• Syndicate group session exploring the effects and benefits of assertiveness on both oneself and the people you work with

How assertive are you?

• Self-assessment exercise. Includes valuable feedback to delegates aboout which types of people they may behave less assertively with, and the types of situations in which they are prone to behaving less assertively

Facing up to challenges:

• Syndicate group activity based on working through a range of scenario’s an considering what type of assertive behaviour and responses would be appropriate or each

The workshop will be supported with detailed handouts and e-resources

Suitable for:
Anyone who wants to develop or improve their assertiveness skills within the workplace.

Duration:
Half day (4 hours)

Cost:
£75 per person

We can also design and deliver bespoke workshops and training programmes to support individual business training needs as required.

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